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(02) 8074 7800

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PO Box 19, Alderley, QLD, 4051

Sales

(02) 8074 7800

Claims and Customer Service

(02) 8074 7800

Monday to Friday 8:30-19:00 (AEST)

customercare@velosure.com.au

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Terms of use

Access to and use of the www.velosure.com.au website and the products and services available through this site are subject to the following terms of use.

‘Our’, ‘Us’ and ‘We’ refers to The Hollard Insurance Company Pty Ltd, ABN 78 090 584 473 trading as Velosure, Po Box 19, Alderley, QLD, 4051, Australia. The words ‘you’ and ‘your’ refer to users of this public website.

The information in this site is a summary only. Source material should be consulted in all cases affecting legal rights or responsibilities. Changes in circumstances may occur at any time and may impact on the accuracy or completeness of the information. Velosure has taken reasonable care in producing this information. However, to the extent permitted by law, Velosure does not warrant the accuracy, adequacy or completeness of the information and excludes liability for any decision taken on the basis of information shown in or omitted from this website.

The material on this site is published by us and is intended for use in Australia. The site is not intended for use outside Australia. We make no claim that the information contained on this site is appropriate or may be downloaded legally outside Australia. If you access this website from outside Australia, you do so at your own risk and you are responsible for compliance with the laws in your respective jurisdiction.

This site is a business and commercial site. It is, therefore, not intended for persons under the age of 18. If you are under 18, you should speak to your parents, your guardian, or a responsible adult and obtain their permission to use this site.

The information, materials and services contained on this site are provided to you ‘as is’, and ‘as available’. To the maximum extent permitted by law, unless otherwise specified, we disclaim all representations and warranties of any kind, whether express, implied or statutory. In addition, we do not warrant, guarantee or make any representations regarding the security of accounts, or that this site is free from destructive materials, including but not limited to computer viruses, hackers, or other technical sabotage. We also do not warrant, guarantee or make any representations that access to this site will be fully accessible at all times, uninterrupted, or error-free.

To the maximum extent permitted by law, we disclaim liability for any damages, including, without limitation, direct or indirect, special, incidental, compensatory, exemplary or consequential damages, losses or expenses, including without limitation lost or misdirected orders, lost profits, lost goodwill, or lost or stolen programs or other data, however caused and under any theory of liability arising out of or in connection with (1) use of this site, or the inability to use this site by any party; or (2) any failure or performance, error, omission, interruption, defect, delay in operation or transmission; or (3) line or system failure or the introduction of a computer virus, or other technical sabotage, even if we or our employees or representatives are advised of the possibility or likelihood of such damages, losses or expenses.

All trade names – including Velosure – brand names, trade symbols, logos, slogans, trademarks or services marks are trademarks or proprietary interests of Velosure and The Hollard Insurance Company. There are other trade names, brand names, trade symbols, logos, slogans, trademarks, service marks, brand names, company names, logos, slogans, trademarks or service marks indicated on the website that are the property of their respective owners.

This website may contain a number of links to other Internet sites which are operated by third parties. The provision of the link does not mean that we endorse or accept any responsibility for the content, use, or products and services made available through the associated web sites. By utilising these links, you acknowledge and agree that we are not responsible for the actions, content, accuracy, privacy policies, opinions expressed, services provided, goods sold, or other links provided by these sites. You further acknowledge and agree that we are not responsible either directly or indirectly for any damage or loss caused by use of or reliance on linked sites. Should you have any questions regarding these sites, you should address them directly with the relevant site administrator.

This agreement is governed by the law in force in the state of New South Wales, Australia. Any dispute arising in connection with these Terms of Use or in connection with your use of this web site which cannot be resolved by good faith negotiations between us you and The Hollard Insurance Company Pty Ltd shall be referred to mediation or to arbitration.
– See more at: Velosure Terms of Business

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Contact
PO Box 19, Alderley, QLD, 4051
Sales
(02) 8074 7800
Claims and Customer Service
(02) 8074 7800
Monday to Friday 8:30-19:30 (AEST)
customercare@velosure.com.au
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Duty to not misrepresent
All product information displayed on this website is subject to policy terms and conditions (including eligibility criteria, exclusions and limits). Any advice provided is general only and does not take into account your personal objectives, financial circumstances or needs. You should carefully read the relevant Product Disclosure Statement (PDS) to ensure the product is right for you. A copy of each PDS is available on this website or by contacting us. A Target Market Determination (TMD) is available for *Bicycle Insurance and Cyclist Liability. The product issuer for bicycle insurance products (unless otherwise specified) is The Hollard Insurance Company Pty Ltd ABN 78 090 584 473, AFSL 241436 (Hollard). Velosure Pty Ltd ABN 81 151 706 697, AFSL 554438, distributes this insurance as an agent of Hollard, the insurer. Your use of this website is subject to the website terms and conditions.